The Delta Property form is used for reporting and claiming any lost luggage after a flight with Delta Air Lines. It outlines a process that begins with the expectation of luggage delivery within 24 hours and extends through necessary steps if luggage remains missing, including detailed documentation for claims. For those affected, taking action by filling out and submitting this form promptly, alongside the required supporting evidence, can expedite the process of locating or compensating for the lost property.
Missing luggage can be a major inconvenience, so click the button below to fill out your Delta Property Form today.
Traveling can often bring about unexpected challenges, one of them being the loss of luggage. Delta Air Lines, recognizing the distress that mislaid bags can cause, provides a comprehensive solution through their Property Loss Claim Form, number 5-1078, revised in December 2009. This form serves as a means for passengers to formally report lost luggage to the airline. The procedure outlined by Delta is both thorough and considerate, starting with an apology for the inconvenience caused and an assurance to do everything possible to locate and return the missing property promptly. Passengers are advised to wait for 24 hours, as most luggage is found within this time frame. However, should the luggage still be missing after five days, this form, along with all required supporting documentation such as passenger ticket receipts, claim check receipts, and proofs of ownership for items valued at $250 or more, is to be submitted to Delta’s Customer Care Baggage office. It is critical for passengers to submit this form and the accompanying documents within 21 days from the date of loss to ensure the processing of their claim. The form also elaborates on the painstaking details required for a successful claim, including a complete description of the luggage and its contents, and underscores the airline’s commitment by stating that if the claimant recovers their property from a source other than Delta, they must inform the airline immediately. This meticulous approach underscores Delta’s dedication to customer service and highlights the legal and procedural aspects involved in the claims process.
Property Loss Claim Form
5-1078 Rev 12.09
You will likely receive your luggage within 24 hours. In the unlikely event you do not, please contact the airport at which you filed the claim. If after 5 days, you still have not received your luggage, please fill out this form and submit it and all supporting documentation to:
Delta Air Lines. Inc. Customer Care Baggage, P.O. Box 20598 Atlanta, GA 30320-2598
Fax Number: (888) 880-3412
PLEASE DO NOT FILL OUT AND MAIL FORM UNTIL AFTER 5 DAYS HAVE ELAPSED WITHOUT YOUR LUGGAGE.
We are sorry your luggage was not available after your recent flight. Please accept our apology for the inconvenience this caused. Everything possible will be done to locate and return your property to you promptly. Successful tracing and resolution of this claim depends upon prompt completion and return of this form for each bag that is missing along with the following required documents:
- Passenger ticket receipt(s) for each person involved in this loss. - Claim check(s) or claim check receipt for the missing property.
- Purchase receipt(s) or proof of ownership for all items valued at $250.00 (U.S.) or more.
Delta Air Lines, Inc. reserves the right to deny liability if this form is not received, or postmarked, within 21 days from date of loss.
PLEASE TYPE OR PRINT AND MAIL IMMEDIATELY
Name Mr Mrs Miss/Ms
Home Phone
(
)
Business Phone
Area Code
Home Address
Employed By
City
State
Business Address (City, State, Zip, Country)
Zip /Postal Code
Country
Your Email Address
Claim Check Number(s)
Baggage File Reference number (ex. ABCDL12345)
Are You a SkyMiles Member? SkyMiles #
SkyMiles Status
Passenger Ticket Number(s)
Yes No
YOUR COMPLETE ITINERARY
From
To
Airline
Flight Number
Date
Number of pieces checked______________________ Number missing_______________ Estimated weight of each missing piece ___________________
Where did you check your luggage Curbside
Airport Counter
Departure Gate
Other
_____________________________________
Was the bag checked under another name? Yes
No
If yes, what name? ____________________________________________________________
Where did you last see your luggage? _________________________________________________________________________________________________
Was Delta notified of loss immediately ?
Yes
If yes, which office? _____________________________________________________________
Date______________________ Time_______________________________ In Person
By Telephone
Was loss reported to any other airlines?
If yes, which airline? _____________________________________________________________
If loss not reported immediately, explain reason for delay ________________________________________________________________________________
Did you see your luggage in customs? Yes
If no, did you file a claim then?
With Whom? _________________________
Was excess valuation purchased at time of check-in?
If yes, include copy of receipt.
Were you charged for extra pieces/excess weight at time of check-in?
1
DESCRIPTION OF LUGGAGE
Type
Brand
Color
Material
Pockets Zipper Wheels Straps
Combo Lock Purchase
Original
Yes No Yes No Yes No Yes No
Cost
2
(Continued On Next Page)
FORM NO. 5-1078 12/2009
SUCCESSFUL RECOVERY OF YOUR PROPERTY DEPENDS ON BEING AS ACCURATE AS POSSIBLE IN
DESCRIBING THE CONTENTS BELOW. PLEASE LIST ALL ARTICLES REGARDLESS OF MONETARY VALUE.
NOTE: When more than once piece of luggage is missing, please list contents of each piece separately.
DESCRIPTION OF CONTENTS
*Gender: M=Male, F=Female, MC=Male Child, FC=Female Child
Age of Child:______________
Qty
Article
Size
Label Or Brand
Gender*
Store & City
Original Cost
Other Currency
Purchased
USD
Type Amount
Shirt
Blue
L
Cotton
ABC
M
ACME/Chicago
3/1/1995
30
00
If additional space is needed, please attach separate paper with same data as above.
Total Value of Bag & Contents
ADDITIONAL COMMENTS
List name of other persons or companies which may be on documents, papers, etc. Also any initials which may appear on personalized toiletry kits, monogrammed shirts, etc.
Have you or a member of your family or household ever had a previous baggage property loss or claim with Delta Air Lines or any other airline? Yes No
If yes, please provide airline(s), name(s), and date(s). ___________________________________________________________________________________________________
It is expressly understood and agreed that the furnishing of this proof of loss form by Delta Air Lines, Inc., or assistance in making of the proof of loss is not a waiver of any rights or admission of liability by said Company and any other information and other documents required by said Company shall be furnished on request and considered a part of these proofs. The acceptance of this document shall not be deemed to be a waiver of any defenses of the Company.
The Claimant expressly understands and agrees that he/she is required to immediately inform Delta Air Lines in writing, in the event all or part of the property which is subject matter of this claim is delivered to Claimant from a source other than Delta, its agents, or employees.
The United States Post Office Department has investigative jurisdiction under federal laws relating to sending false or fraudulent claims through United States mails, any such claims received by Delta Air Lines are reported to the United States postal authorities. Loss of luggage involving interstate shipment or articles from such luggage due to theft come within the purview of federal statues and, therefore, are subject to investigation by the Federal Bureau of Investigation.
I do hereby warrant this statement and those on the accompanying form(s) to be accurate, complete and true, and, I hereby make a claim against Delta Air Lines in
the amount of $_____________________________________ for the loss occurring on ______________________________________ 20______________
Claimant Signature_________________________________________________________________________________________________ Date ____________________________
Witness Signature _________________________________________________________________________________________________ Date ____________________________
Please be assured that if your property is located, you will be contacted promptly. Should we be unable to locate your property, please allow 6-8 weeks from mailing
date for processing.
Delta is not liable for loss of money, jewelry, computer/computer equipment, cameras, VCR’s, electronic/video or photographic equipment, negotiable papers or securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications/manuscripts/business documents, precious metals, and other similar valuables or commercial effects. Please note that itineraries traveled internationally are governed by the Montreal Convention and are not subject to the domestic tariff.
RETAIN A COPY OF ALL DOCUMENTS (e.g., CLAIM FORM AND RECEIPTS). MAIL THE ORIGINAL DOCUMENTS
WITHIN 21 DAYS FROM THE DATE OF LOSS TO THE ADDRESS AT THE TOP OF THE FIRST PAGE.
Filing a Delta Property claim is a necessary step if your luggage has been lost during your travels with Delta Air Lines. The process is designed to be straightforward, aiming to resolve your claim as swiftly as possible. Before completing the form, it's essential to wait five days after your luggage has gone missing. This waiting period is crucial as many lost luggage items are recovered within this timeframe. Should your property remain missing after five days, follow these detailed steps to complete the Delta Property Loss Claim Form and submit it along with all required supporting documentation.
After your submission, please allow 6-8 weeks for the processing of your claim. Keep a copy of all submitted documents for your records. Remember, Delta Air Lines is not liable for the loss of certain valuable items, so check their policy for specific details. Submitting this claim form is the first step toward the resolution of your lost property issue, and Delta is committed to assisting you throughout the process.
What steps should I take if my luggage is lost after a Delta flight?
If your luggage is missing after a flight with Delta, you are first advised to promptly notify the airport where the claim was initially filed. If your luggage doesn't turn up within 24 hours, this initial step is crucial for timely assistance. Should your luggage remain unlocated after 5 days, it's then necessary to complete the Delta Property Loss Claim Form and submit it, along with all requisite supporting documents, to the designated address provided by Delta Air Lines, Inc. for customer care baggage issues. It's critical to note that action should only be taken after the 5-day waiting period post loss.
How do I properly complete the Delta Property Loss Claim Form?
To correctly fill out the Delta Property Loss Claim Form, ensure you type or neatly print all required information. This includes providing your complete contact details, claim check numbers, baggage file reference number, SkyMiles membership details if applicable, comprehensive travel itinerary, a detailed description of the missing luggage, and a thorough list of its contents, including the estimated value. Accurate itemization and valuation of the lost luggage and contents are crucial, and for items valued over $250.00, receipts or proof of ownership must be included. Prompt and accurate completion of the form aids in the efficient handling of your claim.
What documents are necessary to submit along with the Property Loss Claim Form?
In addition to the completed Property Loss Claim Form, you must include the passenger ticket receipt(s) for each individual involved, claim check(s) or claim check receipt for the missing property, and purchase receipts or proof of ownership for all items within the luggage valued at $250.00 or more in U.S. dollars. Providing these documents is essential, as they play a significant role in supporting your claim and facilitating the tracing and resolution process.
What is the deadline to submit the Property Loss Claim Form and associated documents?
The form along with all supporting documents must be received or postmarked within 21 days from the date of the luggage loss. Delta Air Lines, Inc. reserves the right to deny liability if this condition is not met. Hence, to maintain eligibility for compensation for your lost items, it is crucial to adhere to this submission timeframe.
Are there any types of items that Delta Air Lines, Inc. declares as exempt from liability in case of loss?
Yes, Delta explicitly mentions that it is not responsible for the loss of money, jewelry, electronic devices (including computers, cameras, and VCRs), negotiable papers or securities, heirlooms, antiques, artifacts, works of art, silverware, irreplaceable books or publications, manuscripts, business documents, precious metals, and other similar valuables or commercial effects. It is important to be aware of these exclusions when filing a claim for lost luggage.
What happens after submitting the Property Loss Claim Form?
Once your completed Property Loss Claim Form and all necessary documents are submitted, if your property is located, Delta Air Lines will contact you promptly to arrange its return. In situations where the property cannot be located, please allow for a processing period of 6-8 weeks from the mailing date of your claim. It's also important to retain copies of all submitted documents for your records. Additionally, filing the Property Loss Claim Form does not imply that Delta Air Lines accepts liability or waives any rights, it simply initiates the process for considering compensation for your claim.
Filling out a Delta Property Form is crucial to recovering lost luggage, but common mistakes can complicate the process. Here's a list of nine common errors to avoid:
Avoiding these mistakes can streamline the process, helping you to recover your property promptly and efficiently. Remember, attention to detail can significantly affect the outcome of your claim.
When dealing with lost luggage or filing a property loss claim, such as with the Delta Property form, having the correct documentation can significantly streamline the process and improve your chances of a successful resolution. Alongside the Delta Property Form, several other forms and documents often play a critical role throughout this procedure. Understanding these documents can help ensure that you are thoroughly prepared.
Having these documents on hand and ready to submit with your Delta Property form can expedite the claims process and improve the likelihood of recovering your lost possessions or receiving adequate compensation. Remember, thorough documentation is key to substantiating your claim and achieving a favorable outcome. Always keep copies of all documents for your records and consider additional steps like follow-up communications with the involved parties to stay informed about your claim's status.
The Homeowner's Insurance Claim Form shares similarities with the Delta Property form in terms of its structure and purpose. Both forms are used to report a loss, require the submitter to provide detailed descriptions of the lost items, including the original purchase cost and date, and necessitate supporting documents for the claim to be processed. Additionally, they both have strict deadlines by which the claim must be submitted.
The Rental Car Damage Claim Form is another document that resembles the Delta Property form. This similarity lies in the requirement for a detailed account of the incident leading to damage or loss, submission of supporting documentation such as receipts or police reports, and a conditional timeframe for report submission to avoid denial of the claim.
A Health Insurance Reimbursement Form also mirrors aspects of the Delta Property form. Both forms ask for personal identification information, detailed descriptions of the claim (medical procedures or lost items), and necessitate attached proof (medical invoices or purchase receipts) to validate the claim. There's a clear emphasis on providing an exhaustive documentation to support the claim.
The Travel Insurance Claim Form shares obvious parallels with the Delta Property form due to their common field of application. Both forms cater to travelers who have experienced a loss or inconvenience during their trips, requiring detailed travel itineraries, proofs of loss (e.g., police reports for stolen items), and stringent submission deadlines to facilitate the claims process.
Lost or Stolen Item Police Report Forms are somewhat akin to the Delta Property form in that individuals must provide detailed information about the lost or stolen items, including a thorough description and last known location, albeit to a law enforcement agency rather than an airline. While the purpose differs—investigation versus claim processing—the emphasis on detailed and prompt reporting links these two types of documents closely.
When filling out the Delta Property form, there are important dos and don'ts to ensure your claim is processed efficiently and effectively. Being aware of these can make the difference in successfully recovering your lost luggage.
Things you should do:
Things you shouldn't do:
When it comes to navigating through the process of dealing with lost luggage on Delta Air Lines, the Property Loss Claim Form 5-1078 Rev 12.09 is a crucial document. However, there are several misconceptions surrounding this form and its usage. Understanding these can greatly assist passengers in managing their expectations and enhancing their chances of a successful claim. Here are four common misconceptions:
Navigating through the process of reporting and seeking compensation for lost luggage with Delta Air Lines requires a clear understanding of the Property Loss Claim Form and its procedures. By dispelling these misconceptions, passengers can better prepare themselves for what to expect, potentially making a stressful situation a bit easier to manage.
When you experience luggage loss with Delta Air Lines, understanding the process for claiming your lost property is crucial. Here are key takeaways to guide you through filling out and using the Delta Property Form:
Following these guidelines can streamline the process of claiming for lost luggage and enable a more efficient resolution. Remember, filling out the form accurately and providing thorough documentation are key factors in the successful recovery of your lost items.
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